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The latest reports from users having issues in Katy come from postal codes 77449 and 77493.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,274 ratings
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Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Katy | TV | |
| Katy | Internet | |
| Sugar Land | TV | |
| Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Danielle Weston (@Dany_Weston) reported fromKaty, Texas
@passthegravypod I have been having the same issues @notpatdionne is having with @Xfinity dropping out constantly is been 4 weeks #ptgnotcool do you know how hard it is to explain down internet to a ******* 4 yr old,
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
- Tony Garcia (@tgarcia1971) reported fromCinco Ranch, Texas
@peaco*ckTV This app doesn’t work properly... at least from the @Xfinity platform service... 👎
- #ThisIsTexas #HookEm #Ready2Reign #CowboysNation (@vmg2723) reported fromKaty, Texas
@Xfinity , your customer service system is unbelievably bad. Every call in, is the most frustrating thing any person will ever go through. #maybetimetocancel
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- 🌸 ✨ Pretty Tea ✨🌸 (@Chinadollcityy) reported fromPecan Grove, Texas
Xfinity about to loose a customer 💯
- Billy Hicks (@18handicap) reported fromSugar Land, Texas
@Xfinity it's a shame that when I call customer service for another internet outage, your agent tries to sell me a mobile phone plan during the call "to reward me for being a subscriber since 1984." I want the internet fixed, not a sales pitch. @TXPrepSoftball
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- EJSenior (@EJSenior83) reported fromCinco Ranch, Texas
@Peaco*ckTVCare @peaco*ckTV I having problems logging on my Samsung TV with the Peaco*ck new app it doesn't recognize my Comcast email and password.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- Thuy Nguyen (@troioiThuy) reported fromPecan Grove, Texas
Why did I wake up without any service from Xfinity AND T-mobile ?? ******* trash
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas
@comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?
- Jeffrey Horton (@jeff_horton314) reported fromSugar Land, Texas
Comcast has been down since 2:00am fix your shiii
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Cicely Ross (@destindreama) reported fromFour Corners, Texas
@Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Jack A. Nape (@jackanape33) reported
@neontaster They're the worst. We just got a fiber optic network in our neighborhood, took me about 3 nanoseconds to dump Xfinity.
- Jake Smith (@JakeIsntJacob) reported
Hey #BellaArmy, having some internet issues. 💙 you COMCAST! Will get the zoom up as soon as I can 💙
- haha (@meemeememes) reported
@XfinitySupport @Xfinity I wish you guys would compensate people when ever service is down for more than 4 hours… I couldn’t even work from my home due to an outage, that keeps getting delayed and I’m not getting any updates.
- Shannon Pickle (@ShannonPickle) reported
@Xfinity Why would I want your cell phone service when I can’t even talk to a human when my Internet is out.
- Iggy Limón (@thesourshadow) reported
I'm about ready to drop @Xfinity for @Tmobile. There are 6 other people in my complex having issues, but you're telling customers there's nothing wrong in spite there being outages in nearby neighborhoods after a serious outage. I will sit w/ each of them to switch them over.
- El Tee (@LTnostalkersplz) reported
@Xfinity @Comcast Comcast can take your money in a nano-second but it takes two billing cycles to refund their mistake. I repeat, they can make the mistake, and expect you to wait 2 months to fix it.
- haha (@meemeememes) reported
Bruh hour long is this xfinity outage going to last in MD?!? First it was going to be fixed at 2:30pm, now they’re talking about 11:30pm…
- jada ʚ♡⃛ɞ (@_xjaayduuh) reported
Xfinity is trashhhhhhhh. Been experiencing a dumb *** outage since 3 today, it’s now going on 9:00pm and they have yet to fix this ****. 🚮🚮🚮🚮
- Just dipping his toes into wrestling Justin (@BadTakeJustin) reported
4 hours now on the phone with comcast to deactivate my service. Here’s the best part I took them to arbitration and they had to pay me money. I never wanted to use this again. But………. ITS THE ONLY INTERNET THAT IS AVAILABLE IN MY AREA. THEY HAVE A ******* MONOPOLY
- Aaron 🇦🇺 (@Aaron25AEW) reported
@KingFitch_H19 @Xfinity Yeah think i got a hang on it is there no hockey on today?
